Remote Process Outsourcing

EcomNets offers a global delivery model to service the remote support needs of technology product companies using several channels (voice, e-mail, web chat, e-services etc.) on a 24x7 non-stop basis.

EcomNets takes a number of initiatives to ensure a suitable environment for 24x7 operations: Transportation: We have 24x7 pick-up and drop facility for all our contact center personnel.

Administration services: Provides administrative help, non-IT infrastructure maintenance and other day-to-day administrative help. They also manage 24x7 cafeteria, office work area, recreation facility, gymnasium, banking and other needs of employees, common facilities, office automation, non-operational communication needs etc.
Medical services: EcomNets has 24x7 paramedic and medical facility in each of the 24x7 operations to address immediate medical needs of employees.
Physical security: All entry/exit points are manned by security guards 24x7.