Healthcare - Microsoft Dynamics CRM for healthcare

Everyone deserves opportunities to understand and manage their own healthcare. This is one reason why healthcare organizations are looking at how to leverage customer relationship management (CRM) applications to provide tools and information to their patients to help them better plan for and manage their healthcare interactions, costs, and benefits. Not only do patients want more visibility into their healthcare and services, but healthcare providers need better integration of their administrative and patient interaction systems to coordinate patient care appointments, services, and delivery.

Today more people recognize the value in preventive healthcare services. As governments, employers, payers, and patients increasingly demand more information and preventive services, healthcare organizations will need to be proactive in integrating preventive solutions into their business model. Microsoft Dynamics CRM is an integrated solution with tools and technologies to help healthcare organizations build a culture of prevention and better understanding of health and costs. It also brings strong patient relationships as a corollary benefit.

Top features quick reference guide

Feature

Benefit

Referrals management

•	Simplify the referral process
•	Help ensure uninterrupted care while streamlining administrative tasks
•	Create triggers to remind clinicians to familiarize themselves with referred patients' files

Chronic disease case management

•	Efficiently send mailings to targeted patient groups
•	Use automatic alerts to remind patients of upcoming appointments
•	Send alerts to remind patients to be diligent in their treatment plans

Community outreach management

•	Help increase the focus on prevention and wellness
•	Raise awareness in the patient community of services available
•	Gather patient and potential donor contact and needs data via easy-to-use tools

Physician and nurse recruitment

•	Attract high quality healthcare professionals via easy-to-implement recruitment campaigns
•	Improve the administration of your recruitment campaign
•	Track responses and automate followup tasks

Comprehensive business intelligence

•	View key performance indicators, such as revenues per department
•	Spot and respond to trends quickly
•	Identify process improvement opportunities at a glance

Ecomnets mission is to assist our customers to become leaders by providing complete state-of-the-art solutions for advanced software development.

If you wish to ask EcomNets about consulting assistance for Enterprise Applications, call 1-866-410-9400 or email support@ecomnets.com